As a result of high interest online savings accounts, many people have earned plenty of interest last financial year. Apparently I did enough to be billed for Pay As You Go instalments for this financial year, even though I won't be earning must interest any more.
So I called up the ATO to vary my PAYG amount down to zero. The automated system took my call and placed me in the queue. To save caller frustration, the ATO have implemented a call back system, whereby, you leave your number, and they call you back when you have reached the front of the queue. They even give you a prediction of how long it will take to reach you. When I got the call back however, I was again placed in the queue, although I only had to wait another two minutes or so. Maybe they should rename it the call-back-and-wait system.
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